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Company Privacy Policy
1. Overview
This Privacy Policy explains how Quality Analytical Laboratories (QAL) collects, uses, and protects your information when you use our services or visit our website. By using our website or services, you agree to the practices described in this policy.
2. Data Collection and Use
QAL collects limited personal information necessary to provide services, respond to inquiries, and complete orders. This information may include names, contact information, and other details relevant to customer interactions. We use this data exclusively to fulfill requests, improve our services, and communicate with you effectively.
3. SMS Messaging Policy and Consent
QAL does not solicit, request, or accept SMS authorization through our website. SMS communications are initiated only if a customer explicitly requests to receive information via SMS text, either during a phone call or email. QAL will never initiate SMS contact or use SMS for marketing, promotions, or any purpose other than responding directly to a customer’s specific request for information.
- Opt-In: By requesting SMS communication, you consent to receive SMS messages from QAL solely regarding your inquiry or the specific information requested. No additional communications will be sent unless directly related to this request.
- Opt-Out: You may opt out of SMS messaging by replying “STOP” to any SMS from QAL.
- Help: For assistance with SMS messaging, reply “HELP” to any SMS.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve the browsing experience and gather analytics about website usage. Cookies are small data files stored on your device that allow us to recognize you when you return to our site. You can disable cookies through your browser settings, though this may affect your experience on our website.
5. Data Security
QAL takes reasonable steps to protect personal information from unauthorized access, misuse, or loss. Our website uses secure protocols to safeguard data transmission, and any personal data collected is stored only as long as necessary for business purposes or to meet legal obligations.
6. Third-Party Data Sharing
QAL does not sell, trade, or otherwise share your personal information with outside parties except with trusted third-party providers who assist us in conducting business, provided they maintain confidentiality. Information shared with SMS service providers is solely to facilitate requested messages.
7. Links to Other Websites
Our website may contain links to third-party websites. QAL is not responsible for the content of these external sites or their privacy practices. We recommend reviewing the privacy policies of any linked websites, as their practices may differ from ours.
8. Limitation of Liability
QAL is not liable for any damages or loss resulting from the use or inability to use this website or our services, including any information provided by QAL. This limitation applies to any claims related to errors, omissions, interruptions, delays, or inaccuracies in the information supplied by QAL.
9. Website Analytics
QAL may use website analytics tools to analyze site usage patterns to improve user experience and site functionality. This information is collected in aggregate form and does not include personally identifiable information.
10. Policy Changes
QAL reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and continued use of our services or website constitutes acceptance of the updated or revised policy.
11. Contact Information
Quality Analytical Laboratories (QAL)
Address: 2814 W 15th St., Panama City, FL 32401